Service availability problem

Incident Report for CKEditor

Resolved

This incident has been resolved.

Posted Jun 17, 2024 - 19:09 CEST

Update

There is a problem with one of our servers. The problem has been located and fixed. Approximately 3-5% of requests may have received 500 errors caused by these problems.

Posted Jun 17, 2024 - 18:25 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2024 - 18:22 CEST

Investigating

We are currently investigating this issue.

Posted Jun 17, 2024 - 18:06 CEST

This incident affected: Cloud Services - US region (Collaboration, PDF Converter, DOCX Converter, REST API, Webhooks API, CKBox, Easy Image, On-Premises Docker Registry).